
BEFORE THE PARTY... Booking a Party: You can book your party online, fax, mail, or over the phone. Your party date and time isn't confirmed until the $100.00 deposit is paid and a sign party order form is given to Dreams Come True Parties. The $100.00 deposit is non-refundable, however it can be transferred over to another date/time. If you want to cancel, the $100.00 deposit is also non-refundable. Free Consultation: The free consultation is for clients that has committed to booking a party, and has paid their $100.00 deposit. Most questions/concerns can be answered on our website or over the phone. The free consultation is to discuss party details and meet your hostess. The consultation should be scheduled immediately after booking your party this will help plan the best party for your guest. The $100.00 deposit isn't required for event planning meetings and groups/organizations since the party rates will differ from our theme packages. Event Planning: We will gladly meet with you to discuss any party planning needs other than our theme packages free of charge. However, our party proposals cannot be made without a commitment and deposit. The deposit is based on the number of guest and nature of the event. Theme Packages: You do not need to decide on the theme package when booking your party date and time, unless your party date is less than 3-weeks away. If you do choose a theme upfront, you have up to 3-weeks prior to the party to change the theme. You must give a final count of all expecting guest 1-week prior to the party. You can also add the menu package 1-week prior as well. This is the total you will be charged, so please be as accurate as possible. Party Location: Dreams Come True Parties only host parties in your home or location of your choice. If you're choosing a location other than your home, you must let us know 2-weeks prior to the party. If you wish to have your party at a location other than your home, our Dream Planners can assist you with finding a location. You will be responsible for the additional fees and we take no responsibility with 3rd party contracts. However, we will negotiate a discounted rate for you. Invitations: Each package comes with 10 invitations and will be delivered to you 3-weeks prior to your event. Additional invitations can be purchase for $1.00 each and can be requested at any time. However, we recommend you order more in advance. Our hostess will not deliver less than 10 invitations. If your additional invites is less than 10, they will be mailed to you. DURING THE PARTY... Arrival: Your hostess will arrive approximately 1 to 2 hours prior to your event depending on the theme and number of guest . Your hostess will present you with your final party order form, and full payment is due upon arrival. The hostess must be paid the balance prior to the party starting. Hostess's Responsibility: Complete party set-up, hosted party for 3 hours, and clean-up. We provide tables and chairs, however your hostess may decide to use your dining table, kitchen island, etc. (This will be discussed in your consultation). Dreams Come True Parties isn't responsible for any outside vendors you choose to hire. We're not responsible for any damage children may cause during the party, other than damage to our party supplies. After the 3 hours, our hostess will began to break down decoration. Children must be out of the party area at this time to allow your hostess to clean. Please have an area in mind that you want your guests to go to. (also discussed in consultation) Client's Responsibility: You must be present during the party for the entire duration. Call your hostess with any concerns and needs. Try to be as accurate as possible with the guests count. Be prepared to pay the hostess upon arrival. Have the area for set-up (discussed in consultation) clean and clear for immediate set-up. Supervise younger siblings, disruptive or ill children. If you want to get involved let your hostess know, otherwise..... relax, enjoy, and don't forget your camera! Guest: If additional guests arrive other than what's on your party order form you will be billed the additional per guest charge, and payment must be given to your hostess prior to them leaving. If less guests arrive other than what's on your party order form you will still be responsible for full payment. Costumes: All guests will be required to remove costumes while eating and drinking. Water is ok. Food and Beverages: All items are catered and we take no responsibility for any food related illnesses & allergies. Photography: Dreams Come True Parties has all rights to all photos taken at the party by our staff. Photos will be displayed on website and possibly use in promotional materials/advertisement. AFTER THE PARTY... Referral: Tell your friends about your experience and if they book a party, we will take $25.00 off your next party with us. |
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